Best property manager I’ve met!
I've recently found myself needing to find a rental and it was hard to get to view properties through most agents. I found myself constantly having to call as no one would return my calls! Sue goes above and beyond to fit in viewings with your work hours and if you're an owner this is something you would want! You're paying someone to find you a tenant and they are letting them sit empty as they don't account for people not making it to the home opens due to work. Plenty of other rentals I've wanted to look at through other agents I haven't been able view to as they won't do viewings outside of my work hours, so they are probably still empty. Sue was punctual, accommodating and beautiful friendly service. Highly recommended for owners and tenants alike.
- Samantha Bayliss
Sue is by far the best…
- Simi Hc
I would highly recommend Sue…
- Mark Azza
Levels above any other…
- Simon Marshall
Reliable and always replies…
- Cath & Dave
Impressed me very much with your commitment
Thanks a million for going that extra mile
- Kevin Giggs
Exceptional and personalised service…
Love it, love it, love it…
- Simone Holmes-Cavanagh
Where do I start…. Sue, thank you for being you and doing what you do best
Where do I start. I've recently (a week ago) come to Sue after seeing her adverts on FB. I've been with another real estate agency for my property for the past 4 years. I've been disappointed and frustrated time and time again at the lack of care for not only my property, but for myself and my husband as clients. Its hard to make a move simply because you just assume that all property managers are the same. Well I was wrong!! Reaching out to Sue and putting my property in her hands has been the best decision I've made for our rental property and for us as owners and any tenant that rents our home. Its not only important that the property and we are taken care of, but that tenants are also taken care of. It's been a long time since I've come across the kind of service that Sue provides and if we had more property managers like her, this industry would be at the top of its game. Honestly if you are considering renting through Sue or looking for someone to manage your property. don't spend months-years thinking that all property managers are the same. They are absolutely not!! Sue thankyou for being you and doing what you do best. I'm absolutely blown away at how much you have done for us in a week. I really look forward to continuing to work with you and am confident and relieved in the future with our property in your hands.
It is a privilege to be a Tenant of your real estate
It is a privilege to be a Tenant of your real estate. I am so happy here it is a nice place and great area"
Carl Warner - 24th October 2018
Is our honour and pleasure to work with you
“Thank you for everything. Highly Recommend you guys”
IT HAS BEEN A JOY TO HAVE SUE AS A PROPERTY MANAGER
Thank you for your prompt attention and very regular communication with us during this vacancy period.
I didn’t realize how bad it all was until you guys have taken over
At SHPM we outlay a huge cost on inspections to ensure your property is being reported thoroughly and all maintenance reported and dealt with immediately to ensure the upkeep of your home and to retain it's value.
Here is an email we have received from one of our exclusive owners with many properties that has made the switch to SHPM;
I understand what you are saying, it's just really difficult for us as we have always done the right thing by our tenants and just now realizing just how completely screwed over we have been by our previous agents.
I didn't realize how bad it all was until you guys have taken over.
M.A. (9th April 2019).
“BEST PROPERTY MANAGER OUT THERE – WE’LL NEVER USE ANYONE ELSE”
Lisa Neill 23rd October 2018
@ SHPM we not only help our exclusive tenants to find their next home but we also help reunite our fur babies with their rightful owners….
Lovely message received today from one of our exclusive owners :
"Milo has very much made herself at home here and we are allowed to keep her 😊
The kids are over the moon!
Thanks for sorting this out for us Sue, you always seem to go above and beyond your call of duty" xx
“Highly recommend !! Sue Heggs has been very helpful in finding properties for a few clients and friends” !!
Sarah Graham 15/11/2018
A GREAT PERSONALITY AND PASSIONATE AGENT
It was a great pleasure to meet you personally today. You have a great personality and a passionate agent. Thank you for the time you dedicated to us!
24th June 2018
Sue, you are amazing. We had previous property managers that promised the personal touch, but you actually deliver it!
Racheal E (20/08/2018)
Happy Birthday to Sue Heggs and the team at SHPM
17th July 2018
WE NEED AGENTS LIKE YOU OVER HERE IN TASSIE
Rachel Willetts 22nd Oct 2018
“I am hoping to stay here for as long as possible as I love the house and the real estate agent”
Thanks for all your help.
22nd Feb 2019
Thank you Sue you have just lifted the stress off
“We miss you Sue”
We have often wondered what happened and where you went after leaving __________?
I searched the net today and found you!
Had you been able to tell us where you were going ( we presumed you couldn’t ethically) we would have requested you to take our rental with you.
Soon after you left, your replacement rang to introduce herself and since then I have not had a single word of communication from her.
We really miss you Sue and your wonderful service!
I am not contacting you for any real purpose other than to say hello.
We wish you every success!
Bruce & Kate
Agreed ! Sue is amazing. She is our property manager and is always there
Looking to make the switch? Find out why owners around Perth are making the switch to SHPM
Simon Marshall : I use Sue Heggs on my rental and I also work for her maintenance team. Wouldn't be able to find a more dedicated manager if I tried.
Melissa Finlan : I second Sue! I was with a different property manager previously (a big chain) and my rental sat vacant for 8 weeks. Yes the fees were cheaper, but I was paying the mortgage with no one in there. Sue came on board and we had someone in almost right away. She basically works round the clock and is always very responsive and on the ball. For me it’s worth paying a little more to have peace of mind that she’s handling it all.
Lisa Neill : Sue Heggs manages our investment properties, the most honest and hard working property manager we have ever had . Highly recommend her 👍👍👍
22nd May 2018
Jeez you don’t muck around do you?
“Jeez you don't muck around do you?
I love the add on Facebook. You've already gone above and beyond my last real estate agents efforts, over the course of 3 years.
Thank you so much! “
22nd May 2018
“Can’t believe how quick you rented our house out”
Natalie La Macchia
“This lady Sue Heggs is just amazing”
Joanne Chambers Was Martin 09/11/2017
“Thank you for your outstanding customer service”
We feel completely at ease leaving our home in your care
We feel completely at ease leaving our home in your care".
Rachel Perrone - 5th December, 2018
Its nice that I am able to leave this all in your hands and i know you will take care of things
You do a fantastic job on looking after the property and all your hard work will pay off. Its nice that I am able to leave this all in your hands and I know you will take care of things.
Have a great week !
Sue Heggs goes above and beyond for property owners with a no nonsense attitude
Murray and I are very happy with the personal care and attention you give to us in regard to both our investment properties .
You rock !
I AM GLAD TO KNOW YOU
I am glad you are on top since you have taken over the business about two months ago.
I must say you are efficient, diligent and willing to resolve problems.
Wishing you all the best in all the years to come in the business.
I am glad to know you.
You have shown your true colours
You have shown your true colours over the last month with how you have handled our tenant. We cannot fault you in anyway and appreciate how quickly you have acted.
Keep up the good work. You will be highly recommended by us.
Rachel and David
Another property leased before going to market !
- Emilija Bradford
After having been on the market and vacant for 3 months with another large National Franchise Real Estate Agent, Sue Heggs Property Management leased this property before going to market!